Sign Language Interpreters: 

• The need for an interpreter depends on the situation, the type of communication and the people involved.
• Professional interpreters are a conduit for communication; they do not add information or alter the message.
• Communicate directly with the person who is Deaf or Hard of Hearing, not the interpreter.
• Many Deaf or Hard of Hearing people have the ability to speak, others do not.
• Some Deaf or Hard of Hearing people prefer to speak for themselves, even with an interpreter.
• Do not avoid using words or phrases like “hear” or “sounds good.”

Function of the interpreter

• Facilitate direct communication for all parties.
• Improve communication accuracy and avoid misunderstandings.
• Decrease frustrations.
• Raise the “comfort level” of those interacting.
• Encourage more complete communication, so individuals feel free to ask questions and offer more in-depth explanations.
• Save time.
• Clarify non-verbal communication.

How to work with a Sign Language interpreter:

• Maintain eye contact with the Deaf or Hard of Hearing person, not the interpreter.
• Position so the Deaf or Hard of Hearing person can watch the interpreter and speaker.
• Address the Deaf or Hard of Hearing person directly, avoid phrases such as, “ask her…”or “ tell him…”
• The interpreter is bound by a Code of Professional Conduct requiring them to interpret everything: signed or spoken.
• In serious situations, use of a Deaf or Hard of Hearing person’s close friend or family may be  inappropriate because they are not neutral communicators.

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